Is your business B.I.G.P.I.C.T.U.R.E.™ Informed?
Helping organisations see the bigger picture behind workforce performance.
See the system. Understand the whole. Create lasting change.
Performance problems are rarely just performance problems.
Sustainable performance depends on whether the organisation creates conditions in which people can think clearly, communicate and collaborate effectively, and sustain performance over time.
Organisations often respond to challenges such as burnout, disengagement, poor communication or change fatigue as separate issues. In reality, these are often connected, reflecting deeper problems in workload, leadership behaviour, team climate, change load, decision-making, role clarity or psychosocial risk.
Identify hidden drivers of performance and risk beneath the surface.
Understand capacity of workforce and leadership under sustained pressure.
Strengthen conditions that support sustainable delivery and strategy execution.
The real question
When people are struggling or not performing optimally, the question is rarely "How do we fix the people?", it's more often "What conditions are making performance harder?".
We help organisations understand the system beneath the symptoms and strengthen the conditions that enable people and teams to perform at their best.
Bridging the gap in performance
Most organisations measure outcomes.
We help leaders understand the system producing them.
Through the B.I.G. P.I.C.T.U.R.E.™ Framework, we examine how leadership behaviour, organisational design, culture, governance, capability and psychosocial factors interact to influence performance outcomes.
Through our Applied Capability Workshops, we help leaders and teams build the awareness, skills and confidence needed to create healthier, higher-performing systems of work.
This enables organisations to move beyond symptoms and address the underlying conditions driving sustainable performance and healthy workplaces.
The B.I.G. P.I.C.T.U.R.E.™ Framework
Our proprietary Framework provides a structured way to understand the organisational factors shaping the human experience of work — and how those factors influence performance, culture and risk.
It helps leaders see beyond symptoms and gain a clearer view of the behavioural, cultural, operational and structural conditions affecting workforce outcomes and strategy execution.
B.I.G. P.I.C.T.U.R.E.™
Understanding the human
experience of work
Practical workshops that build capability where it matters most
Our Applied Capability Workshops move beyond generic training to build practical capability in leadership, psychosocial risk, communication, change, and sustainable performance.
Insights, guides and tools
Resources built to help leaders understand workforce performance and psychosocial risk.
Downloadable Guides & Articles
Access our library of practical resources for maintaining executive energy and managing workforce risk.
Mini System Health Check
Our upcoming 3-minute diagnostic tool providing early insight into the pressures affecting your organisation.
Meet the team behind Big Picture Lab
Sophie Snell and Rachael Haynes combine strategic, operational and human insight to help organisations understand what is shaping performance, and what needs to change.
To create workplaces where people and performance thrive together.
The vision
Helping organisations understand the conditions shaping workforce experience, culture and performance.
The mission
Let's explore the bigger picture
The challenges organisations face are rarely isolated. Burnout, disengagement, poor communication, leadership pressures, customer satisfaction issues and declining performance are often symptoms of deeper organisational conditions.
Whether you're looking to understand what is driving pressure, strengthen leadership capability, improve culture, address psychosocial risk or create the conditions for sustainable performance, we can help you understand what is happening beneath the surface, connect the dots and identify where to act.